Ordering Information

PAYMENT

We accept most credit cards, Visa, American Express, Mastercard and Paypal. We have taken all reasonable care to make our site as secure as possible. All credit card transactions on this site are processed via third-party payment processor PROTX, ensuring that our customer's details remain secure throughout the transaction process. No payment information that you pass to the Protx servers can be examined, used or modified by any third parties attempting to gain access to sensitive information

HOW TO SHOP

Please ensure that your contact details are filled out accurately so that we can contact you if necessary. Prices quoted for each product exclude delivery charges. We reserve the right to change prices, or to reject any order, at any time 

DELIVERY

Stock permitting, all orders are usually despatched within 24 hours, to arrive with UK customers the next working day if ordered before 11am. In the event that an item is temporarily out of stock, we will notify you of the delay and despatch it as soon as it arrives.

FREE UK DELIVERY OVER £125

DELIVERY & INSURANCE

Each purchase is insured up until it is delivered and signed for at which point responsibility for your purchased goods passes to you. Whoever signs for the order at the delivery address specified by the purchaser the same rules apply.

TAXES & DUTIES

UK vat will be applied to all orders - ALEXIA cannot be liable for any local import duties and taxes imposed.